Effortless Customer Engagement with Live Chat Support by Zebra-Media

Zebra-Media's Live Chat Support Script simplifies customer interactions, making it easier for businesses to connect and assist their clients in real time.
Live Chat Features:
- Multiple operators and multiple departments.
- Multiple Websites.
- No Software Installation Required.
- Your company logo and URL.
- Operator Profiles.
- Chat Icon Customization.
- Canned Messages. Save your most common messages for greeting and signing off, etc. This saves time wasted on composing, poor grammar and embarrassing spelling mistakes by operators.
- File Transfer during chat.
- Leave-a-Message Form. If no operators are available, visitors can send you a message using a simple email interface.
- Chat Sharing, Chat Transfer and Messaging to another Support Operator, Operator to Operator Chats.
- Chat History of every visitor comes to your website.
- Geo Location Map. IP-to-location.
- Block IP Address, Ban Visitors.
- Referring URL.
- Traffic charts.
- Flexible reporting period.
- Allow secure connections (SSL).
- Allow visitor to choose Department.
- Receive audible and visual notifications when a visitor requests support, another operator needs assistance, a new visitor enters your site, and other events.
- Get chat log automatically via email. Visitors have the option of having the conversation log sent to them via email.
- Post-Chat Rating. With post-chat rating enabled, visitors can rate operators' performance and leave comments after chatting.
- Away Mode. When you are on break, or away from your computer, you can leave Chat on away mode that will prevent visitors from chatting with you. You can still monitor traffic, receive chat transfers, and request proactive chats while in away mode.
Overview
Live Chat Support Script is a Demo software in the category Communications developed by Zebra-Media.
The latest version of Live Chat Support Script is 2.1, released on 12/08/2017. It was initially added to our database on 12/08/2017.
Live Chat Support Script runs on the following operating systems: Windows.
Live Chat Support Script has not been rated by our users yet.
Pros
- Easy to set up and use
- Customizable chat window designs
- Real-time visitor monitoring
- Ability to engage with multiple visitors simultaneously
- Integration with various CRM systems
Cons
- May lack some advanced features compared to more robust live chat software options
- Customer support may be limited
- Pricing may not be suitable for small businesses or startups
FAQ
What is Live Chat Support Script by Zebra-Media?
Live Chat Support Script by Zebra-Media is a software tool designed to enable websites to offer live chat support to their online visitors.
How does Live Chat Support Script work?
The script allows website visitors to communicate with support agents in real-time through a chat interface on the website.
What are the key features of Live Chat Support Script?
Key features include real-time chat, canned responses, visitor monitoring, file transfers, chat history, and customization options.
Is Live Chat Support Script easy to install?
Yes, Live Chat Support Script is designed for easy installation on websites, typically requiring minimal technical knowledge.
Can multiple support agents use Live Chat Support Script simultaneously?
Yes, multiple support agents can handle chats concurrently using the Live Chat Support Script.
Is there a mobile version of Live Chat Support Script available?
Yes, Live Chat Support Script may have a mobile version or responsive design to allow for support on various devices.
What kind of websites can benefit from Live Chat Support Script?
Websites in various industries including e-commerce, customer service, tech support, and more can benefit from Live Chat Support Script.
Is there customer support available for users of Live Chat Support Script?
Yes, users of Live Chat Support Script typically have access to customer support services provided by Zebra-Media.
Can the appearance of the chat widget be customized?
Yes, users can often customize the appearance of the chat widget to match their website's branding using Live Chat Support Script.

Peter Salakani
I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.
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